We at the Kenmore West High School- IB department, our affiliates and subsidiaries take your privacy seriously. This Privacy Policy (“Policy”) is designed to help you understand how we collect, use, safeguard, share, and disclose your personal information in connection with our online services. It also explains your rights and choices with respect to your personal information. 

This Policy applies when you interact with our website located at https://kenwest-ib.com

Please read this entire Policy to make sure that you fully understand it. By using our Services, you agree to the collection, use and disclosure of your personal information in accordance with this Policy, and you agree to the accompanying Terms and Conditions. Our Terms and Conditions (“Terms”) govern all use of our Services, and together with the Privacy Policy, constitute your agreement with us. If you do not agree with or you are not comfortable with any part of this Policy or the Terms, please immediately discontinue access or use of our Services.

We may, in our sole discretion, modify or update this Policy from time to time. If we make a change to this Policy that we believe materially changes how we use your personal information or reduces your rights, we will notify you here or by means of a notice on our home page.

1. Personal Information We Collect 

KenWest-IB.com collects certain personal information about you and your use of our Services. The definition of personal information depends on the applicable law based on your physical location. Only the definition that applies to your physical location will apply to you under this Policy. The personal information that we collect falls into three primary categories: (1) information you voluntarily provide to us, (2) information we collect from you automatically, and (3) information we collect from third parties.

Information You Voluntarily Provide to Us. We, or service providers that assist us in providing, maintaining, and operating our Services, may collect the following types of personal information from you:

  1. Web Forms. We may collect your name, email, school information and phone number when you request additional information, free consultations, or would like to get in touch with us for other matters. Personal information that you provide by email or web forms will be used only for such purposes as are described at the point of collection (for example on a web form), such as to send information to you or respond to your questions or comments. If you provide contact information, we may contact you to clarify your comment or question, or to learn about your level of interest in, or satisfaction with our services. 
  2. Event Registration. If you register for an event, we may request certain personal information from you on our registration form. We may ask you to provide contact information (such as name, email, school information, job title, role, organization name). We will never ask for financial information (such as credit card number and expiration date). We would only use this information for event registration or to contact you if the event time or date changes. 
  3. Customer Service. When you engage with our support team, we may collect records, copies of your correspondence (including email addresses), and any additional information you choose to share with us.
      
  4. Testimonials. From time to time we may post testimonials, both written and video, on our website. Permission to display client reference information (name, school, phone number) will be obtained from our clients prior to displaying them on our site. If you wish to update or delete your testimonial, you can contact us at https://kenwest-ib.com/contact/
     
  5. Blog and Forums. We may offer publicly accessible blogs and community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request the removal of your personal information from our blog or community forum, please contact us at https://kenwest-ib.com/contact/ In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. Additionally, when you subscribe to our blog and would like to receive periodical updates, we may collect your name, email and role.
     
  6. Surveys. Occasionally we may provide you the opportunity to participate in a survey. If you participate, we may request certain personal information from you. Participation in these surveys is entirely voluntary. The requested information typically includes contact information (such as name and email address). We use this information to improve our services and product offerings.

Information We Automatically Collect. To the extent permitted under the applicable law, we may collect certain types of information automatically, such as whenever you interact with the Sites or use the Services. We may collect the following types of information automatically from you:

  1. Usage Data. When you browse our Sites, we automatically collect log data such as your web request, Internet Protocol (“IP”) address, browser type, domain names, referring and exit pages and URLs, pages viewed and the order of these page views, the date and time you access our servers, and other diagnostic data. 
     
  2. Device Information. When you use your desktop or mobile devices to access our Services, we may be able to identify your device’s unique device identifier, MAC address, operating system, and your mobile device’s advertising ID.
     
  3. Location Information. When you use our Services, we may infer the generic physical location and geographic regions of your device from your Wi-Fi, Bluetooth and other device settings. For example, your IP address may indicate your general geographic region. You may choose not to share your location details with us by adjusting your mobile or desktop device’s location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.

2. Cookies and Other Tracking Technologies

KenWest-IB.com and third parties on our behalf, may use cookies or similar tracking technologies, such as cookies and other similar technologies (collectively, “Tracking Technologies”) to collect personal information automatically as you interact with our Sites, to help us customize your experience and better manage content on our Sites, including to:
    •    Analyze our web traffic using an analytics package
    •    Identify whether you already visited our Sites
    •    Store information about your preferences
    •    To recognize when you return to our Sites

If you want to exercise your rights regarding personal information collected via cookies and similar tracking technologies, please see the Your Rights and Choices section below.

3. How We Use Your Information 

We use your personal information as described in this Policy for business and commercial purposes, or as disclosed to you prior to such processing taking place. We may process your personal information:

  1. We will use your personal information to provide information or perform Services that you request. This may include managing your request as a registered user to the platform.
     
  2. To Maintain Legal and Regulatory Compliance. Our Services are subject to certain laws and regulations which may require us to process your personal information. For example, we process your personal information to fulfill our business obligations, ensure compliance with education and student information protection laws, to manage risk as required under applicable laws and regulations, or to respond to requests by judicial process or governmental agency.
     
  3. To Enforce Compliance with Our Terms, Agreements and Policies. When you access or use our Services, you are bound to our Terms. We may process your personal information for compliance purposes, such as carrying out our obligations and enforcing our Terms or other legal rights, including those arising from any contracts entered into between you and us, including for billing and collection.
     
  4. To Detect and Prevent Fraud and Security Risks. We may process your personal information to help monitor, prevent and detect fraud and abusive use of our Service, monitor and verify your identity so that unauthorized users do not gain access to your information, enhance system security, and combat spam, malware, malicious activities or other security risks.
     
  5. To Provide Customer Support or Respond to You. We collect any information that you provide to us when you contact us. Without your personal information, we cannot respond to you or ensure your continued use and satisfaction of the Services.
     
  6. To Provide You with Service-Related Communications. We will send you administrative or account-related information to keep you updated about your account and the Services. Such communications may include information about Privacy Policy updates, security updates, tips or other relevant transaction-related information. Service-related communications are not promotional in nature. You are not able to unsubscribe from such communications, otherwise you may miss important developments relating to your account or the Services.
     
  7. To Research and Develop of Our Services. We may process your personal information and derive analytical and statistical data to better understand the way you use and interact with our Services. For instance, analyzing where, on which types of devices and how our Site is used, how many visitors we receive, and where they click on the Site may help us improve our existing Services and to build new Services. Please see our Cookies and Other Similar Tracking Technologies section for more information.
     
  8. To Personalize Your Experience. We may process your information to personalize your experience. By personalization, we enable you to more easily interact with our Services across platforms and devices.
      
  9. With Your Consent. For any other purpose disclosed to you prior to you providing us your personal information or which is reasonably necessary to provide the services or other related services requested, with your permission or upon your direction.

4. Why We Share Your Information 

We share your personal information as needed to fulfill the purposes described in this Policy and as permitted by applicable law. We may disclose your personal information as described below.

  1. As Required by Law. We may access, preserve, and disclose information about you if we believe doing so is required or appropriate to (a) comply with law enforcement requests and legal processes, such as a court order or subpoena; (b) comply with requests from auditors, examiners or other regulators; (c) respond to your requests; or (d) protect your, our, or others’ rights, property or safety.
     
  2. Within Our Corporate Organization. We may share your personal information within our organization to provide you with the Services and take actions based on your request.
     
  3. With Our Service Providers. We may share your personal information with third-party service providers acting on our behalf to help us operate our Services. Service providers and vendors provide us with support services such as credit card processing, website hosting, single-sign-on, community and feedback management, analytics services, surveys and research services, and network maintenance. These third parties can only use your information in accordance with our written instructions and must comply with the information security protections we have put in place.
     
  4. During Business Transaction or Other Asset Transfers. We may disclose and transfer information about you to buyers, service providers, advisors, potential transactional partners or other third parties in connection with the advisors, potential transactional partners or other third parties of a corporate transaction in which we are acquired by or merged with another company, or we sell, liquidate, or transfer all or a portion of our business or assets. By engaging with us or using our Services, you understand and agree to our assignment or transfer of rights to your personal information. In the event of any such change in ownership or control of your personal information, we will notify you of such changes to the extent required under applicable law.
     
  5. With Our Business Partners. Subject to applicable law, we may share your personal information with our business partners, such as, for permitted marketing purposes, or for co-sponsored events based on your voluntary participation.
     
  6. With Your Consent. We may share your personal information for any purpose with your consent.

5. How We Protect Your Information

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. We maintain our Services and all associated information with technical, administrative, and physical safeguards to protect against the loss, unauthorized access, destruction, misuse, modification and improper disclosure of your personal information. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. We cannot guarantee the security of our databases or the databases of the third parties with which we may share such information, nor can we guarantee that the information you supply will not be intercepted while being transmitted over the internet. If you feel that the security of any account you might have with us has been compromised, you should contact us immediately https://kenwest-ib.com/contact/

6. Retention of Your Personal Information

We will retain your information for as long as your account is active, as needed to provide Services to our Clients or for other purposes stated in this Policy. We will cease to retain your personal information or remove the means by which the personal information can be associated with you as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal information was collected and is no longer necessary for legal or business purposes. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at https://kenwest-ib.com/contact/ Please note that, we may still retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on the applicable law where you reside, you may exercise the right to access, correct, or delete your personal information that we have collected or has been previously provided to us. If you would like to exercise your rights under applicable law, please contact us at https://kenwest-ib.com/contact/  In your request, please make clear what personal information you would like to have access, changed or removed from our database. We may seek to verify your identity when we receive your privacy rights request to ensure the security of your personal information.

8. Third-Party Sites

When you leave https://kenwest-ib.com you will go to sites outside of our control. These external sites may send their own cookies to users, collect data, or solicit personal information. The privacy policies and procedures described here for https://kenwest-ib.com do not apply to any external links. We encourage you to read the privacy policies of any site you link to from ours, especially if you share any personal information. Be informed. You are the person best qualified to protect your own privacy.

9. How We Protect Children’s Information

Our Services are not directed to, and we do not knowingly collect personal information directly from, children under the age of 16 (or other age as required by local law). If you are under 16, please do not attempt to fill out our forms or send any personal information about yourself to us. If we become aware that a child under 16 has provided us with personal information contrary to our processing instructions, we will take steps to delete such information from our filesystems, unless we have a legal obligation to keep it.

10. Contact Us

Feel free to contact us about this privacy policy here. https://kenwest-ib.com/contact/